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Frequently Asked Questions for Users or assisting Users

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How to connect to our platform

You need help to connect to our platform ? We have the solution here, look at our User Guide.

USER GUIDE VIDEO click here

Test your device here

Do you have doubts about your device? You may think that it does not have the required specifications for our platform? Click on the button to your right to take our test on your system.

For any support request for a current event, please click on the Question mark in the top right corner of your Connexion.tv page, and click on Support.  Send an email to the technical support team for your event.